Company Profile

Company Overview

Holland Hospital is the leading hospital in the West Michigan Lakeshore area, serving the health care needs of the greater Holland area and surrounding communities throughout Ottawa and Allegan counties.

The nonprofit hospital was founded over 90 years ago and has expanded as needs have grown. Today, Holland Hospital has a 189-bed main campus with numerous off-site locations, more than 300 physicians, and a 2,000-strong hospital team that includes 550 registered nurses. Our commitment to top-quality care is backed by an investment in the most advanced technology and treatments for patients.

In addition to being well-known locally for exceptional care, Holland Hospital has received national recognition as a top-performing hospital.

We were proud to have been the first hospital in West Michigan to receive Magnet Hospital designation and we are equally excited to announce DNV Healthcare ISO 9001:2008 certification. ISO 9001:2008 is a proven international quality management system. The ISO standards align with our commitment to continuously improve and provide our community the highest standard of health care excellence. We have for six consecutive years been ranked among the nation’s 100 Top Hospitals by Thomson Reuters.

Our Mission
To continually improve the health of the communities we serve in the spirit of hope, compassion, respect and dignity.

Our Vision
In partnership with our medical staff, to be the pre-eminent stand-alone hospital in West Michigan as measured by benchmark customer service, business growth, financial performance and clinical excellence.

Core Values
Our strategy for achieving our vision is focused on five core values:

Superior Service
Superior Quality
Superior Workforce
Financial Strength
Community Commitment
These are supported by a workplace culture centered on the “4 Cs” – customer service, communication, commitment and creativity.

Holland Hospital is accredited with the National Integrated Accreditation for Healthcare Organizations (NIAHO), DNV’s hospital accreditation program. This accreditation recognizes that Holland Hospital meets U.S. Centers for Medicare and Medicaid standards as well as ISO 9001 Standards for the formation and implementation of a quality management system.

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